Frequently asked questions

We're open 8:00am - 10:00pm PST, every day.

You can find a full list of our deals and special events at hlgreenfield.com/deals (hlgreenfield.com/deals)

You can find a Higher Level near you and get directions using our Store Locator!(https://www.google.com/maps/d/u/0/edit?mid=1kPHRVAVI17OyRb1zgfYXu-h_BHsFTmQ&usp=sharing)

All purchases are FINAL SALE in accordance with DCC Regulations and California Civil Code 1723. • Any returns for damaged products must be accompanied by the original receipt and original packaging. • All returns must occur within 30 days of the purchase date. • For vape cartridges, returns are valid for manufacturer defects only.

We accept cash, debit, ACH (JanePay) and gift card. We also have ATMs on-site for your convenience.