Question 1

What are your hours of operation?

Accepted Answer

We're open 8:00am - 10:00pm PST, every day.

Question 2

Where can I find deals and special events?

Accepted Answer

You can find a full list of our deals and special events at hlgreenfield.com/deals

Question 3

Where can I find directions?

Accepted Answer

You can find a Higher Level near you and get directions using our Store Locator!

Question 4

What is Higher Level's return policy?

Accepted Answer

All purchases are FINAL SALE in accordance with DCC Regulations and California Civil Code 1723.

Any returns for damaged products must be accompanied by the original receipt and original packaging. 
All returns must occur within 30 days of the purchase date. 
For vape cartridges, returns are valid for manufacturer defects only.

Question 5

What payment methods do you accept?

Accepted Answer

We accept cash, debit, ACH (JanePay) and gift card. We also have ATMs on-site for your convenience.

Frequently asked questions

What are your hours of operation?

Where can I find deals and special events?

Where can I find directions?

What is Higher Level's return policy?

What payment methods do you accept?

Greenfield

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